This Privacy Statement describes the categories of personal data we process. It outlines for what purposes and how we gather, use and share information about you. There are also details about your privacy rights. We are committed to collecting and using such data fairly and in accordance with the requirements of the General Data Protection Regulation (GDPR).

Who We Are

Stepping Stones is a registered charity, incorporated in 1991. We provide a range of mental health support services. It is hoped that what we offer will inspire hope, recovery and tackle stigma and prejudice.

Under the new law surrounding GDPR, we are known as the ‘data controller’ of the personal information we gather and use.

Your Rights

You have the right to object to how we process your personal information. You also have the right to access, correct, delete and restrict the personal information we use. In addition you can ask for some of your personal information to be provided to someone else. Also, you have the right to complain to us and to the data protection regulator.

What Kinds of Personal Information We Use

For all services, we need your consent to process your name, address, date of birth and contact details. We will not be able to provide a service without this information.

How We Gather Personal Information

We initially obtain personal information when we receive a referral to our service via our contact form on the website.

How We Use Your Personal Information

Your information is used to provide you with the appropriate service at Stepping Stones. We also use information in our Quarterly and Annual Reports. This information is taken anonymously from forms we ask our members to complete (no personal information is used in any reports). We will use your email address to subscribe you to our e-bulletin which provides information about our services.


Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.

For further information visit

You can set your browser not to accept cookies. The above websites tell you how to remove cookies from your browser. However, in a few cases some of our website features may not function as a result.

Third Parties

The 3rd party developers of this website have access to any personal data we hold on this site, if we choose to store it. They are bound by 3rd party policies not to share or sell any personal data they access.

They use Google Analytics to track and report website traffic to us. It offers the tools to measure site traffic, ad performance, and understand how people use our website. No personal or sensitive information is kept on Google Analytics.

To find out more about our third-party developers privacy policy, please click here.

Other websites

Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

Changes to our privacy policy

We keep our privacy policy under regular review, consequently we will place any updates on this web page. This privacy policy was last updated on 27 April 2018.

How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you:

  • by email:
  • or write to us at: Stepping Stones, Unit A10, Whitecrook Business Centre, 78 Whitecrook Street, Clydebank. G81 1QF
  • by telephone: 01419412929

At Stepping Stones we take your privacy seriously. If you do not consent to our processing your personal and sensitive information as detailed above, please contact Stepping Stones directly.